Reliance Bank cares about your financial security and we are committed to protecting your personal information. In order to maximize your safety and minimize your exposure to others who do not have your financial security in mind, please review the following links. These links provide you with important information about how to protect your personal information.
Vishing Alert
We have been notified of a recent scam in which customers of Reliance Bank are receiving phone calls or text messages prompting them to provide their debit card number to avoid cancellation of their card.
Reliance Bank will NOT contact you and then ask for your debit card number or personal information. If you receive a phone call asking you to provide personal information, DO NOT CONTINUE.
If you have any questions, please call us at 314.569.7200
Phishing Alert
We have been notified of a recent scam in which customers of other Banks are being sent an email asking the customer to update their personal information via a link that will take the user to a site that is not Bank affiliated.
Reliance Bank will not send you an e-mail asking for personal information. If you receive an e-mail asking you to provide personal information, even if the website/e-mail may seem genuine, DO NOT CONTINUE.
If you have any questions, please call us at 314.569.7200
Lost or Stolen ATM and Debit Cards
To report your Reliance Bank ATM or Debit card as lost or stolen, contact our card support center at 1-866-546-8273.
Please have the following information available when you call to report your card as lost or stolen. You will be asked a series of questions, and having the information available may be helpful.
- Name on the card, exactly as it is embossed on the plastic
- Full address of the card owner
- Account number
- Daytime phone number
- Reason the card needs the status changed to "Hot"
- Last 4 digits of the card number for verification purposes
General Information about Fraud Prevention
Does an Email or Website look too Good to be True?
Deter, Detect, Defend Against ID Theft
Government Information about Identity Theft