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About
At Reliance Bank, we value your business. That's why we are committed to keeping your information private. We have protected your confidential information in many ways, and will continue to do so in the coming years. When the new privacy law took effect, we did not have to make many changes to our existing policies. If you ever have any questions about the confidentiality of your personal and business information, please contact us at 314.569.7200.

Categories of Information That We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms you provide to us
  • Information that we receive from processing your accounts with us and the transactions in those accounts, as well as information that we receive from providing services to you
  • Information we receive from a consumer-reporting agency
Categories of Information That We Disclose

We may disclose your name, address and information about your accounts to a company, which provides us with marketing advice.

We may disclose nonpublic personal information about you to nonaffiliated third parties, such as merchants, as permitted by law. We do not disclose nonpublic personal information about former customers to nonaffiliated third parties except as permitted by law.

Confidentiality and Security of Your Information

It is the policy of Reliance Bank to assure that the information it has about its customers is accurate. It is also the policy of Reliance Bank that information it has about its customers is highly confidential and should only be available to persons who have a need for the information to properly service a customer's account, act upon a customer's request or to fulfill that person's job responsibility. Reliance Bank maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard our customers' nonpublic personal information. We have in place extensive security procedures, including dual control, passwords, user identifications and terminal identifications that will ensure our confidentiality policy is followed.

About "Cookies"

To provide better service and a more effective Web site, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our Web page server. These "cookies" do not collect personally identifiable information, and we do not combine information collected through "cookies" with other personal information to determine who you are or your email address.

"Cookies" are commonly used on the Website and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a "cookie" will be accepted. We use "cookies" to determine whether you have previously visited our Website and for a number of administrative purposes.