Fraud Alerts

E-mail Claiming to Be From the FDIC - April 29, 2011

on Sunday, 24 April 2011. Posted in Fraud Alerts

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC.

The e-mail appears to be sent from "alert @fdic.gov" and includes a subject line that states: "FDIC: Your business account."

The e-mail is addressed to "Business Owners" and states "We have important information about your bank. Please click here to see information." It then states, "This includes information on the acquiring bank (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership."

This e-mail and link are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should not click on the link provided.

The FDIC does not issue unsolicited e-mails to consumers or business account holders.

E-mail Claiming to Be From the FDIC – April 10, 2012

on Thursday, 21 June 2012. Posted in Fraud Alerts

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the Publishers Clearing House that make reference to the FDIC.

The e-mails inform the recipient that he or she is the winner of a large cash prize and instructs them to obtain a “Check Insurance Certificate from FDIC.” The e-mails state the FDIC will be “requesting a fee of $1,000.00” to provide the “Check Insurance Certificate.” The e-mails state that the recipient is to write to the FDIC via e-mail for instructions on how to send the requested fee. A fraudulent phone number and e-mail address are provided.

The FDIC does not issue anything called a “Check Insurance Certificates.” These e-mails are fraudulent and were not sent by Publishers Clearing House or the FDIC. Recipients should consider the intent of these e-mails as an attempt to steal money or collect personal or confidential information from the recipient. Recipients should NOT, under any circumstances, send funds as requested or provide any personal financial information through this media.

Fraudulent E-mail Survey – April 27, 2012

on Thursday, 21 June 2012. Posted in Fraud Alerts

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

The e-mail exhibits the "Subject" line: "SURVEY CODE: STJSPNUPUT". The "From" line may exhibit variations; however, the messages are similar.

The email states, "You have been chosen by the FDIC to take part in our quick and easy 5 questions survey. In return we will credit $100 to your account just for your time!" The recipient is then instructed to "Click here to Continue." Recipients should not click on the link provided.

This email and link are fraudulent. Recipients should consider the intent of the email as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. As a reminder, the FDIC does not send unsolicited emails to consumers or business account holders.

Lost or Stolen ATM and Debit Cards

on Wednesday, 25 April 2012. Posted in Fraud Alerts

To report your Reliance Bank ATM or Debit card as lost or stolen, contact our card support center at 1-800-472-3272.

Please have the following information available when you call to report your card as lost or stolen. You will be asked a series of questions, and having the information available may be helpful.

  • Name on the card, exactly as it is embossed on the plastic
  • Full address of the card owner
  • Account number
  • Daytime phone number
  • Reason the card needs the status changed to "Hot"
  • Last 4 digits of the card number for verification purposes

E-mail Claiming to Be From the FDIC - February 15, 2011

on Wednesday, 25 April 2012. Posted in Fraud Alerts

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC.

The subject line of the e-mail states: "Important information for depositors of Federal Deposit Insurance Corporation." The e-mail informs recipients that "...this message was sent to you as you had indicated this e-mail address as a contact, by opening an account in your bank department."

The e-mail then states, "In order to inform you about the news concerning current business activity of the Company on a timely basis, please, look through the last important changes in current regulations of endowment insurance procedure. Please, refer to more detailed information in the attached document." The e-mail says that it is from "Federal Deposit Insurance Corporation Investor Relations Department."

Attached to the e-mail is Zip file named "FDIC_Document.ZIP"

This e-mail and its attachment are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should not open the attachment provided.

The FDIC does not issue unsolicited e-mails to consumers.

E-mail Claiming to Be From the FDIC – January 30, 2013

on Thursday, 31 January 2013. Posted in Fraud Alerts

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

While the e-mails exhibit variations in the "From" and "Subject" lines, the messages are similar.

The fraudulent e-mails are addressed to the attention of the “Accounting Department” and meant to notify recipients that that that “ACH and WIRE transactions” are being blocked until “a special security software” is installed.

They then instruct recipients to go to a Web site for instructions on how to download the necessary files by clicking on a hyper-link provided (Note: the Web site addresses (URL) vary widely).

This e-mail and link are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should not click on the link provided.

The FDIC does not issue unsolicited e-mails to consumers or business account holders.

Fraudulent Email Claiming to be from NACHA

on Wednesday, 25 April 2012. Posted in Fraud Alerts

EPCOR and NACHA have received numerous reports that individuals and/or companies are receiving fraudulent emails that have the appearance of being sent from NACHA. Specifically, the email claims be from the "Electronic Payments Association" and appears to be sent from "payments @nacha.org."
See a sample below.

= = = = = Sample Email = = = = = =
From:
payments @nacha.org
Sent: Tuesday, February 22, 2011 7:32 AM
To: Doe, John
Subject: ACH transaction rejected

The ACH transaction, recently sent from your checking account (by you or any other person), was cancelled by the Electronic Payments Association.

Please click here to view report
------------------------------------------------------------------

Otto Tobin,
Risk Manager
= = = = = = = = = = = = = = = = = = =

Please note this is a fraudulent email. NACHA does not process nor touch the ACH transactions that flow through the Network. NACHA does not send communications to individuals or organizations about ACH transactions that they originate or receive.

Be aware that phishing emails frequently have attachments and/or links to Web pages that host malicious code and software. Do not open attachments or follow Web links in unsolicited emails from unknown parties or from parties with whom you do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.

EPCOR encourages your institution to share this Fraud Alert with your customers and members.

Phishing Alert

on Wednesday, 25 April 2012. Posted in Fraud Alerts

We have been notified of a recent scam in which customers of other Banks are being sent an email asking the customer to update their personal information via a link that will take the user to a site that is not Bank affiliated.

Reliance Bank will not send you an e-mail asking for personal information. If you receive an e-mail asking you to provide personal information, even if the website/e-mail may seem genuine, DO NOT CONTINUE.

If you have any questions, please call us at 314.569.7200